Broker Centre: Why Partner With Travelers?

We value strong relationships with our brokers. We work hard to understand your clients, their businesses and the risks they face so that we can provide flexible, comprehensive cover tailored to their needs.

We have a wide product range and provide underwriters, risk control experts and claims handlers with specialised industry knowledge and experience.

We strive to offer a market-leading package to our brokers:

• Innovative products offering excellent covers
• Friendly, committed customer service
• Expert underwriting
• Swift and efficient in-house claims settlement

All backed, of course, by our underlying financial strength and proven track record.

Click here to download our corporate brochure.

• Our longevity in the insurance business, combined with our financial strength.
• A wide range of specialist products to meet your clients’ needs.
• Our in-depth knowledge of customer markets, which we’ll share with you.
• Quality service.
• Access to tools and techniques to help you win and retain business.
• Internet access to policy wordings, proposal forms and claims data, as well as other useful information.
• Availability of training and knowledge-sharing opportunities.

For more information, please contact ukagency@travelers.com

1) What is your security rating?

Travelers Insurance Company Ltd is part of The Travelers Companies, Inc. – an international property-casualty insurance group that traces its origins to 1853 in Saint Paul, Minnesota. In 2008, the group had total revenues of $24 billion and total assets worth around $110 billion. The group achieves consistently high independent credit ratings for its financial strength and ability to pay claims. Click here for details.

2) What products do you sell?

• Professional risks
• Directors and officers
• Financial institutions
• Office
• Professional indemnity
• Solicitors’ professional indemnity

• Property and casualty
• Automotive
• Commercial Select
• Golf Select
• Manufacturing
• Marine
• Marine industries
• Media and entertainment
• Medical technology
• Private Finance Initiatives (PFIs)
• Pro-Medica (for healthcare risks)
• Property owners
• Public sector
• Techsure (for technology risks)
• Transportation

For more detailed information on individual products, click here to download copies of our product factsheets.

3) How do I get an agency with Travelers?

In the first instance, please contact ukagency@travelers.com. After gathering some basic information, we will be delighted to put our local representative in touch with you.

4) How do I access Travelers?

For new brokers, agency enquiries can be directed to ukagency@travelers.com

For existing brokers, we have a centralised inbox for electronic presentations. For property and casualty enquiries the address is uknewbiz@travelers.com and for professional risks enquiries please contact professionalrisks@travelers.com

Alternatively, contact your relationship manager.

5) How do I contact a local Travelers office?

The addresses and contact numbers of all offices are:

Birmingham
Travelers Insurance Company Limited
4th Floor, 154 Great Charles Street
Birmingham B3 3HN
Tel: +44 (0) 121 232 4825

Dublin
Travelers Insurance Company Limited
Block 1
Harcourt Centre
Harcourt Street
Dublin 2
Tel: +353 (0) 1 609 5600

Glasgow
Travelers Insurance Company Limited
151 West George Street
Glasgow G2 2JJ
Tel: +44 (0) 141 228 6322

Leeds
Travelers Insurance Company Limited
3rd Floor, 43-44 Park Place
Leeds LS1 2RY
Tel: +44 (0) 113 386 3200

London
Travelers Management Limited
Exchequer Court
33 St Mary Axe
London EC3A 8AG
Tel: +44 (0) 20 3207 6000

Manchester
Travelers Insurance Company Limited
Suite 10-11, Peter House
Oxford Street
Manchester M1 5AN
Tel: + 44 (0) 161 234 2500

Redhill
Travelers Insurance Company Limited
61-63 London Road
Redhill
Surrey RH1 1NA
Tel: +44 (0) 1737 787787

6) What are your rates of commission?

Commission varies by product. We pay competitive rates, with the flexibility to set levels on a case-by-case basis through agreement and negotiation.

7) Where can I access all my FSA documents?

Once appointed, you can register for a user ID and password which will give you access to a wealth of useful information via our secure brokers’ website. This includes contact sheets, financial reports and accounts, and a portal for any online products you have signed up for.

8) I’ve forgotten my password – what should I do?

Please contact our IT Services Desk on 0700 25 25 201 or by emailing it.servicesdesk@travelers.com.

1) What is your security rating?

Travelers Syndicate (5000) Management Ltd is part of The Travelers Companies, Inc. – an international property-casualty insurance group that traces its origins to 1853 in Saint Paul, Minnesota. In 2009, the group had total revenues of $25 billion and total assets worth around $110 billion. The group achieves consistently high independent credit ratings.

As the Lloyd’s operation of The Travelers Companies, Inc., we and our customers benefit from the firm financial foundations which Lloyd’s enjoys. Its unique capital structure, often referred to as the ‘chain of security’, provides excellent financial security to policyholders and capital efficiency to its members.

For more details about its financial security and credit ratings, click here.

Click here to download a copy of Travelers’ brochure, Underwriting the Future.

2) What products do you sell?

Through Travelers’ Syndicate (5000) Management platforms in London and Singapore, we write business in five main classes:

• Accident and special risks
• Personal accident risks:
• Evacuation and repatriation
• Key person protection
• Aviation and ships’ crew
• Professional or amateur sports
• Contractors working abroad/in hostile locations
• Credit card issuers/companies
• Confidential life/failure to survive
• Kidnap and ransom:
• Kidnap
• Extortion
• Illegal detention
• Hijack

• Aviation and space
• Airline hull and liability
• General aviation (fixed and rotorwing)
• Hull war (airline and general aviation)
• Airport liability including air traffic control
• Products liability
• Loss of use
• Total loss only
• Deductible
• Aviation reinsurance
• Space risks

• Global property
• Worldwide commercial/industrial property – primary, full value and excess of loss:
• Property and Package Binding Authorities
• Property Lineslips
• Automobile Physical Damage
• Binding Authorities and Lineslips

• Marine
• Cargo
• Energy
• Fine art
• Hull and machinery
• Liability
• Ports and terminals
• Specie
• Professional indemnity and personal liability
• Terrorism
• Yacht

• Power and utilities
• Property damage, builders’ risk and time element cover:
• Gas
• Distribution
• LNG
• Electricity generation
• Regulated and state-owned IPP
• Renewable energy
• Municipalities
• Water
• Distribution
• Desalination

3) How do I access your products?

Any registered Lloyd’s broker is able to sign up to a terms-of-business agreement through our agency department. Please contact ukagency@travelers.com

4) Once I am signed up with you, how do I contact you?

We are present on three underwriting floors at Lloyd’s. Our box numbers are as follows:

Accident and special risks – Boxes 139 and 140
Aviation – Box 109
Global property – Box 221
Marine – Boxes 65, 65a, 69 and 249
Power and utilities – Based in Exchequer Court office

5) What are your rates of commission?

Commission varies by product. Once you begin dealing with us, you will be given further information.

6) Where in the world can I do business?

As a Lloyd’s syndicate, we have licences for direct and reinsurance business in 80 countries around the world. For a current list and more information, please visit www.lloyds.com and click on Lloyd’s Worldwide.